4+ day, 23+ hour ago   (590+ words) Image Credit DerbySoft Hotels spend around $21 billion a year processing payments, yet guests still end up reaching for a card multiple times a stay, fraud is on the rise, and chargebacks are at an all time high. Think about the…...

5+ day, 3+ hour ago   (848+ words) In Brief: Emma Näpänkangas examines the adoption of hotel subscription and membership models, highlighting how these approaches offer hotels new opportunities for predictable revenue and deeper customer engagement beyond traditional booking channels. We live in a subscription economy, with many…...

1+ week, 5+ day ago   (1605+ words) In Brief: Revenue management automation is enabling hotels to streamline rate and inventory adjustments, reduce manual workload, and respond more effectively to real-time market changes, impacting operational efficiency and revenue optimization strategies across the sector. What Hotels Need to Know…...

1+ week, 6+ day ago   (238+ words) In Brief: Iconic Bavarian resort uses Oracle OPERA Cloud to automate operations, connect specialized hospitality services, and give staff more time to focus on guests - Reservations department alone cuts associate workload by 50 percent Schloss Elmau - Image Credit Schloss Elmau - Image…...

1+ week, 6+ day ago   (261+ words) In Brief: Aromar Hotels & Restaurants has chosen Cloudbeds as its property management system to facilitate its next phase of growth and modernization, signaling a commitment to operational efficiency and technology-driven expansion. Aromar Hotels & Restaurants Selects Cloudbeds for Next Phase of…...

1+ week, 6+ day ago   (861+ words) Image Credit Vizergy AI conversations often swing between highly technical and too vague to act on. Hotel marketers leave the webinar or conference session knowing AI matters, but still wondering what to actually do next. That’s why AI efforts can…...

2+ week, 5+ day ago   (907+ words) In Brief: Angela Murphy examines how artificial intelligence is moving beyond basic automation to fundamentally reshape hospitality sales performance, enabling hotels to optimize pricing, personalize guest engagement, and improve conversion rates through advanced analytics and predictive tools. Beyond Automation: How…...

2+ week, 6+ day ago   (266+ words) Article - The Concierge Who Read Everything - David Lund argues that AI is becoming a professional “concierge,” recommending specialists associated with specific problems rather than simply listing search results. His own referral through ChatGPT resulted from years of consistently publishing useful,…...

2+ week, 6+ day ago   (590+ words) In Brief: AI search for hotels: Cendyn lists the terms hotel marketers need to know OTAs Already Speak the Language of AI Discovery, and Most Hotel Marketers don't - Image Credit Unsplash+ There’s a version of this conversation happening right now…...

3+ week, 4+ hour ago   (942+ words) In Brief: Independent Hotel Show Miami 2026 is expected to focus on how independent hotels can use local identity, design, food and beverage, technology and operational choices to compete with larger branded properties. Miami Hotel Show Focuses on Design, AI and…...